SHIPPING TERMS

VERY IMPORTANT NOTE: IN ORDER TO DISPLAY THE SERVICE TIMES IN YOUR SHOPPING CART, YOU MUST LOAD THE PAGE TO 100% BETWEEN 2 TO 4 SECONDS, BEFORE CLICKING ADD TO CART .

If your purchase contains products with different service times , the longest service date will be considered, until your order is completed.

FOR NATIONAL PURCHASES (PERU)

• Products labeled "IN STOCK" are available for immediate delivery, either for in-store pickup or express shipping (24-48 hours).
• Products labeled "ONLINE OFFER" have a handling time of: (5-7 business days).
• Products labeled "PRE ORDER" are available for import and have a processing time of 10-15 business days.
• For products labeled "PRE-SALE," the approximate lead time is detailed on each product. The correct information will appear at checkout.

FOR INTERNATIONAL PURCHASES

• All international shipments are made with DHL EXPRESS , delivery time (5-7 business days) counted from the date of dispatch.
• Products that have the label "IN STOCK" will be shipped within the next 24 hours after confirming your purchase .
• Products that have the label "ONLINE OFFER" They have a dispatch time (5-7 business days) and this time will not be considered as delivery time.
• Products that have the label "PRE ORDER" are available for import and have a delivery time dispatch (10-15 business days) said time will not be considered as delivery time .
• Shipping costs do not include taxes, customs duties, preferential processing fees, extra charges, insurance, fuel surcharges, remote area surcharges, etc.
• The customer is responsible for determining whether the product is permitted in the destination country. Please do not purchase if you are unsure of the legal terms in your country.
• For any questions or concerns regarding taxes, permits, or processing times, please contact us at info@katzerperu.com or call 910 493 956.

Important:

• Partial shipments are only valid for domestic purchases (PERU).
• International purchases are shipped once your order has been completed, according to the shipping time established for each product.
• If you require a partial delivery, please request it by emailing info@katzerperu.com or by calling WhatsApp at 910 493 956.
• If you request a partial shipment, the shipping costs for subsequent shipments will be borne by the customer.
• Initially, the customer's selected shipping method will be honored; however, if the selected shipping method is unavailable, KATZER may choose the safest, fastest, and most convenient shipping method for the customer.
• The EXPRESS shipping method is only valid for IN STOCK products and will be processed within 24 to 48 hours after confirming your purchase.
• If you would like an invoice for your purchase, please request one by emailing info@katzerperu.com or calling WhatsApp at 910 493 956.
• In-store pickups are valid 24 hours after confirming your purchase (by prior arrangement).
• Our business hours are Monday to Friday from 9:00 AM - 5:30 PM and Saturdays from 9:00 AM - 12:30 PM.
• You can contact us at WhatsApp: 910 493 956.
• Our store is located at Mz. M Lt. 15, Urb El Pinar, Comas, Av. Los Pinos, Lima, Peru.